1. Anchor tenant space planning
- Gather anchor tenants’ space requirements, layout preferences, and branding guidelines.
- Develop multiple space plan options based on the tenant’s needs and building layout.
- Finalize the space plan after consultation and adjustments with the anchor tenant.
- Ensure compliance with local codes, regulations, and accessibility standards.
- Incorporate the anchor tenant’s branding elements into the design.

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2. Tenant development systems
2.1. HVAC system
- Determine tenant-specific HVAC load requirements.
- Design energy-efficient HVAC systems tailored to each tenant’s needs.
- Plan for zoning and temperature control in individual tenant spaces.
2.2. Electrical systems
- Calculate electrical load requirements for lighting, equipment, and technology.
- Design electrical distribution to accommodate tenant demands.
- Place power outlets strategically according to tenant layouts.
2.3. Plumbing and sanitary systems
- Design plumbing systems for restrooms, kitchens, and special requirements.
- Plan for water supply, drainage, and waste disposal in compliance with regulations.
- Incorporate water-saving fixtures and sustainability measures.
2.4. Responsibilities of staff
2.4.1. Project manager
- Oversee the entire tenant development process.
- Facilitate communication among stakeholders, including tenants, contractors, and management.
- Monitor project progress, budget, and timelines.
2.4.2. Architect and interior designer
- Collaborate with tenants to design and customize their spaces.
- Develop construction drawings and documents based on tenant requirements.
- Address design changes and modifications in coordination with tenants.
2.4.3. Engineers (MEP):
- Design mechanical, electrical, and plumbing systems for tenant spaces.
- Ensure systems comply with codes, standards, and tenant needs.
2.5. Tenant interface
- Maintain an open line of communication with tenants for design and construction matters.
- Hold regular meetings to discuss progress, approvals, and any modifications.
- Assign a tenant liaison to address questions and concerns throughout the process.
2.6. Space planner and tenant contract
- Hire a qualified space planner to assist tenants in customizing their spaces.
- Clearly outline roles, responsibilities, and costs in the tenant contract.
- Define design approval processes and deadlines in the contract.
2.7. Tenant construction and contracts
- Develop tenant construction agreements specifying responsibilities, timelines, and requirements.
- Ensure tenant contractors adhere to safety standards and property rules.
- Coordinate construction schedules to minimize disruptions.
2.8. Cost estimations and unit prices
- Provide accurate cost estimates for tenant improvements based on design and specifications.
- Define unit prices for common construction elements to streamline budgeting.
2.9. Standard tenant allowance
- Determine a standard allowance for tenant improvements based on lease terms.
- Clarify allowable uses and any restrictions for the allowance.
2.10. Mechanical, electrical, and plumbing engineers
- Engage MEP engineers to design and integrate systems in line with tenant requirements.
- Ensure systems are energy-efficient, code-compliant, and well-coordinated.
2.11. Standard tenant finishes and presentations
- Develop a catalog of standard finishes and materials for tenant selections.
- Create presentations to showcase available finishes and their combinations.
2.12. Production of base drawing
- Prepare base drawings of the tenant spaces to be customized.
- Include accurate measurements, existing conditions, and building infrastructure.
2.13. Coordination with governmental agencies and building permits
- Coordinate with relevant agencies for permit approvals and inspections.
- Ensure compliance with building codes, fire regulations, and other requirements.
2.14. Standard leases
- Include standardized lease clauses related to tenant improvements and responsibilities.
- Clearly define the tenant’s and landlord’s roles in the development process.

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2.15. Punch lists and acceptance of premises
- Create punch lists for tenant spaces to identify final tasks and deficiencies.
- Conduct inspections with tenants to ensure their satisfaction and sign-off.
2.16. Design approvals
2.17. Finishes and hardware selection
- Collaborate with tenants to select finishes, fixtures, and hardware.
- Ensure selections align with the design vision and budget.
2.18. Tenant construction authorizations
- Implement a process for obtaining formal approvals before tenant construction begins.
- Ensure compliance with design plans and specifications.
2.19. Additional services request
- Establish a protocol for tenants to request additional services beyond the initial scope.
- Define procedures for cost estimation, approval, and execution.
2.20. Invoicing procedures
- Develop a clear invoicing process for design, construction, and other costs.
- Specify payment milestones and due dates.
2.21. Guaranteed maximum costs
- Provide tenants with guaranteed maximum costs for their improvements.
- Clearly communicate potential cost overruns and their implications.

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2.22. Scheduling
- Create a detailed project schedule outlining key milestones and deadlines.
- Coordinate tenant construction activities to prevent conflicts and disruptions.
2.23. Change order request
- Establish a formal process for tenants to request changes to the original scope.
- Outline procedures for reviewing, approving, and pricing change orders.
2.24. Final inspection and certificates of occupancy
2.25. Applications for payment
- Define procedures for tenants to submit payment requests based on construction progress.
- Establish a clear timeline for processing payments.
2.26. Professional work orders
- Create detailed work orders for contractors specifying tasks, materials, and timelines.
- Ensure work orders align with tenant needs and design intent.
2.27. Progress reports
- Regularly update tenants, management, and stakeholders on project progress.
- Provide visual aids like photos or renderings to showcase milestones.
2.28. Contractor’s affidavit or release of liens:
- Require contractors to submit affidavits or releases of liens upon completion.
- Confirm that all contractors have been paid and any potential liens are resolved.